Accelerated Program Support

This support page is intended for those in the following 15-month online programs:

  • College of Nursing Online: RN BS Completion Program
  • College of Education: Online School Administration Program

For Online Course Support (This includes Blackboard and Login Issues)

Phone:  1-855-326-1173 (toll free)
E-mail:  tlt-ams@purdue.edu
Hours: Monday – Thursday 8:00am – 12:00am (EST)
           Friday 8:00am – 5:00 pm (EST)
           Sunday 5:00pm-12:00am (EST)

 Additional Support Information (General Questions, Login Issues)

ITaP Customer Service Center (CSC): The staff at the ITaP Customer Service Center will work to resolve your issue upon first contact. In the event we are unable to resolve your issue, we will escalate and/or redirect you to the appropriate support service. When contacting the Customer Service Center, you will receive a ticket number that can be used to track your issue.

Phone: 1-765-494-4000
E-mail ITap@purdue.edu
Hours: Monday – Thursday 7:00am-8:00pm (EST)
      Friday 7:00am-6:00pm (EST)
      Saturday: 11:00am-5:00pm (EST)
      Sunday: 1:00pm-6:00pm (EST)

To change your password anytime: 

Password Help: http://www.itap.purdue.edu/help/customer/PasswordHelp.cfm