During Fall 2013, the Faculty Lab at the Office of Instructional Technology has seen over 500 visits from faculty and staff. Faculty and staff have come to the lab for one-on-one consultations and assistance with a variety of requests such as effective course design, issues related to Blackboard, and other academic technology tools. The email address for the OIT is email@example.com and is used to communicate with the University community. Since the semester began in August, the OIT has exchanged over 950 emails with faculty, staff, and students. The Office of Instructional Technology strives to create a welcoming environment where questions and requests are addressed promptly and professionally. We are looking forward to working with everyone over the next year.