System Downtime Reminder: September 7th through September 8th

Information Services technical staff will be performing system maintenance from 10:00pm Saturday September 7, 2013 until 2:00pm Sunday September 8, 2013.  Systems could be up sooner, however, the entire maintenance window is reserved.  All systems will be unavailable during this time.  Please log off all systems before leaving for the weekend. IMPORTANT NOTICE: We will…
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System Downtime Reminder: August 24th through August 25th

Information Services technical staff will be performing system maintenance from midnight Saturday August 24, 2013 until noon Sunday August 25, 2013.  All systems will be unavailable during this time.  Please log off all systems before leaving for the weekend. If you have any questions or concerns please E-Mail the Customer Service Center at csc@purduecal.edu or…
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Blackboard Learn is now available

Blackboard Learn is now available. The cause was hardware issues within a network switch in West Lafayette. The hardware has been replaced. Tuesday, August 20th, 2013 – 10:22 am Blackboard Learn Currently Unavailable Blackboard Learn is currently unavailable due to a networking issue in West Lafayette. When a timeline of when the system will be…
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Blackboard Learn Currently Unavailable

Blackboard Learn is currently unavailable due to a networking issue in West Lafayette. When a timeline of when the system will be accessible again is available we will inform you. We apologize for the inconvenience.

System Downtime: Banner services upgrade (Update)

All Banner services including MyPUC, PCStar, and DegreeWorks are up and running. Thank you for your patience and understanding.

System Downtime: Banner services upgrade

We (Information Services) are performing a system upgrade on Banner Services including MyPUC, PCStar, and DegreeWorks. Blackboard courses will NOT be accessible through MyPUC. Please access your Blackboard courses via direct logon at https://mycourses.purduecal.edu.

Adobe Reader Update-GYTE, LAWS, PORT, and POTT

Information Services is performing a computer system update. We are updating Adobe Reader to version 11.0.03. This system update has been rolled out to all users in the following buildings: GYTE–Gyte Building LAWS–Lawshe Building PORT–Porter Building POTT–Potter Building At the close of business, please restart your workstations. You may experience longer than normal log-in times…
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System Downtime Reminder: August 10th through August 11th

Information Services technical staff will be performing system maintenance from midnight Saturday August 10, 2013 until noon Sunday August 11, 2013.  All systems will be unavailable during this time.  Please log off all systems before leaving for the weekend. If you have any questions or concerns please E-Mail the Customer Service Center at csc@purduecal.edu or…
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Informational Tip-Resetting your password

password_expire

In order to assist you with managing your password, Information Services will notify you upon login to your workstation within 10 days of your password expiration. The following is an example notification and will only display on Windows Workstations. Please contact the Customer Service Center at Ext. 2888 option 2 if you have any questions.

Adobe Reader Update-HTM, ECTR and FNRC

Information Services is performing a computer system update. We are updating Adobe Reader to version 11.0.03. This system update has been rolled out to all users in the following buildings: HTM–Hotel Tourism Management Building ECTR–Entrepreneurship Center FNRC–Fitness and Recreation Building. At the close of business, please restart your workstations. You may experience longer than normal…
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Update: Issues with outside email not getting delivered-issue resolved

Outbound email services are working again. If you still think you have an issue, please contact the customer service center @ ext. 2888 option 2 to report it. Wednesday, July 24th, 2013 – 1:18 pm Issues with outside email not getting delivered We are having issues with some emails not getting delivered to the following…
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Issues with outside email not getting delivered

We are having issues with some emails not getting delivered to the following domains: Hotmail.com, live.com, outlook.com Information Services is investigating the issue and will let you know when it is resolved.

System Downtime Reminder: July 27th through July 28th

Information Services technical staff will be performing system maintenance from midnight Saturday July 27, 2013 until noon Sunday July 28, 2013. All systems will be unavailable during this time. Please log off all systems before leaving for the weekend. If you have any questions or concerns please E-Mail the Customer Service Center at csc@purduecal.edu or…
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System Downtime: Primo Upgrade – July 21, 2013

On Sunday July 21, 2013 from 2:00am CST until approximately 7:00am CST we will be upgrading Primo, the Library’s search and discovery interface.  During this time Primo will be unavailable.  This Primo upgrade will have no effect on access to library databases. All library databases will be accessible during this time by selecting the List…
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System Downtime Reminder: July 13th through July 14th

Information Services technical staff will be performing system maintenance from midnight Saturday July 13, 2013 until noon Sunday July 14, 2013. All systems will be unavailable during this time. Please log off all systems before leaving for the weekend. If you have any questions or concerns please E-Mail the Customer Service Center at csc@purduecal.edu or…
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System Downtime: Banner Conversion July 8-9, 2013

In preparation for the launch of the BANNER enhancements, BANNER and related systems will be unavailable on July 8 and July 9. Related systems include, but are not limited to, MyPUC, PCSTAR, DegreeWorks, Internet Native BANNER, Advisor Query, Fitness Center membership payment and the electronic directory. Blackboard courses will NOT be accessible through MyPUC. Please…
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The University Library is closed, Friday, June 28th

“The University Library is closed Friday, June 28th, due to the power outage caused by storms Thursday evening (6/27), leaving most of the campus without power.  We will be open this weekend if there is power.”

System Downtime Reminder: June 22nd through June 23rd

Information Services technical staff will be performing system maintenance from midnight Saturday June 22, 2013 until noon Sunday June 23, 2013.  All systems will be unavailable during this time.  Please log off all systems before leaving for the weekend. If you have any questions or concerns please E-Mail the Customer Service Center at csc@purduecal.edu or…
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Banner Security: Banner code update and new accounts

In preparation for the Banner code update Banner Security will not be creating new accounts or updating access between June 20 and July 10, 2013. During this time we will continue to reset passwords as needed. This will allow the team to focus on the code update and will leave little potential for account errors…
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System Downtime Reminder: June 8th through June 9th

Information Services technical staff will be performing system maintenance from midnight Saturday June 8, 2013 until noon Sunday June 9, 2013.  All systems will be unavailable during this time.  Please log off all systems before leaving for the weekend. If you have any questions or concerns please E-Mail the Customer Service Center at csc@purduecal.edu or…
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