The Customer Service Center provides students, faculty and staff with a single point of contact for most technology services and support issues.
PUC students, staff and faculty can request assistance from the Customer Service Center in the following ways:
- Email us at firstname.lastname@example.org.
This will automatically generate a service request for you. Please make sure to include all relevant information such as a detailed summary of your problem, your full name and all required contact information. If your issue is concerning a university PC and/or printer, please make sure to include the exact location, PC number and/or printer model.
- Submit a request by logging on to our web-based TeamDynamix service request system [Opens in New Window] by using your PUC Career Account username and password.
- Call the Customer Service Center at (219) 989-2888.
- Visit the Customer Service Center in Powers 216.
Please note the Customer Service Center hours of operation [Opens in New Window]. Due to limited resources, technicians may not always be immediately available and the above options 1 and 2 are highly recommended.
Before submitting a request, please visit our Knowledge Base to see if your question or problem has a solution there.