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Office of Information Services
Lawshe Hall, Room 356
2200 169th Street
Hammond, IN 46323-2094

Phone:
219-989-2888, option 2
1-800 HI-PURDUE, x.2888
Locally within Indiana & Illinois

E-mail:
csc@purduecal.edu

Office of Information Services

Information Services Customer Service Center

Need Assistance?

Contact the Information Services Customer Service Center via e-mail or call 219.989.2888, option 2.

Have Questions?

Find the answers in the knowledge base for troubleshooting information, HowTo instructions , or answers to frequently asked questions.

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February 15, 2012
System Downtime Reminder–February 18th through February 19th

Information Services technical staff will be performing system maintenance from midnight Saturday February 18, 2012 until noon Sunday February 19, 2012. All systems will be unavailable during this time.

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February 7, 2012
System Maintenance: EBook link from Voyager to Primo (Update)

Update: All services are back to normal.

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February 8, 2012
ACH Email Contains Malware

We have received several reports, including a warning from West Lafayette, regarding an email that may contain malware with the subject line “Rejected ACH payment” or “ACH transfer rejected” which contains the following content:

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November 9, 2011
*IMPORTANT* One More New Phishing Email

We’ve received numerous reports that an email with the subject ** Account Maintenance Upgrade*** is going around campus.

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Project Updates

Identity Finder Installation

Information Services is in the process of deploying a new version of Identity Finder (IDF) to all computers that are owned by the university. The software will install silently.  The next time a user restarts their computer, the software will begin scanning in the background.

Purduecal.edu domain change information

In the Spring of 2012, the calumet.purdue.edu domain will be shut off as the final step in Purdue Calumet’s transition to the purduecal.edu domain. This means that calumet.purdue.edu will no longer exist and will be completely replaced by purduecal.edu.

Windows 7 Update

The Windows 7 project is ending within the next two weeks. The project is about 95 % completed. We have upgraded 746 of the 750 computers targeted.