How to Provide Assistance to Troubled Students

Providing Assistance to a Moderately Trouble (Disturbed) Student

For these behaviors or problems, you can choose to handle them in the following ways:

  • Provide information about where a person can get help. This can often be the best kind of help
  • Offer to make contact with the Counseling Center or Student Health Services Center on the student’s behalf
  • Talk it over with a colleague or department chair person
  • Depending on the situation consider involving campus police
  • If your concern is ignored, and the student escalates, contact the Student Behavioral Assessment Team
  • Document in writing what you have observed, the interaction, and recommendations suggested

Providing Assistance to a Severely Troubled (Dysregulated) Student

For these behaviors or problems, you can choose to handle them in the following ways:

  • Remain calm and know who to call for help, if necessary. Find someone to stay with the student while calls to the appropriate resources are made. See Resources for further information
  • Remember that it is NOT your responsibility to provide professional help needed for a severely troubled/disruptive student. You need only to make the necessary call and request assistance
  • When students express a direct threat to themselves or others, or act in a bizarre, highly irrational or disruptive way, call the Purdue University Calumet (PUCPD) emergency telephone number at 911 (mobile device) or 9-911 (campus telephone).
  • Document in writing what you have observed, the interaction, and recommendations suggested